FAQs

FAQs - Frequently Asked Questions

Reliable Answers from Roofing Professionals

If your roof is over 15-20 years old, has missing shingles, leaks, or storm damage, it may be time for a replacement. We offer free inspections to help you know for sure.

Absolutely. At Southern Valley Exteriors, inspections are always free and pressure-free. We’ll give you an honest assessment of your roof’s condition.

Most full roof replacements are done in just 1 to 2 days depending on size and weather. We work fast—but never cut corners.

Yes—we’re fully licensed in Tennessee and carry full insurance to protect you and your home every step of the way.

We focus on residential shingle roofing, especially architectural and impact-resistant shingles, but we also do repairs, siding, and gutters.

Yes! We’ve helped plenty of homeowners navigate hail and wind damage claims. We’ll walk you through the process and even meet with your adjuster if needed.

We’re based in the Chattanooga area and serve all surrounding communities, chances are we’ve worked in your neighborhood!

Yes, we offer financing options for qualified homeowners. Ask us how you can get a new roof with low monthly payments.

We offer strong manufacturer warranties on materials, plus our own Southern Valley workmanship guarantee. We stand behind every roof we build.

Not with us. We use tarps, magnets, and clean-up crews to make sure your yard looks just as clean (or cleaner!) than when we arrived.

We use high-quality products from trusted brands like GAF CertainTeed—built to last and backed by warranty.

Yes, we’re not just a roofing company—we’re exterior pros. Ask us about gutter systems, siding replacement, and full exterior packages.

Definitely. We don’t push replacements if they’re not needed. If a repair will do the job, we’ll tell you honestly.